NEGOTIATION

Never Split the Difference

Chapter 1: The New Rules

CURRICULUM

A chapter-one study of Chris Voss's negotiation frame: move beyond rational bargaining by listening for emotion, pressure, fear, and the reality the other side is protecting.

  1. 01The New RulesSource: Chris Voss, Never Split the Difference, Chapter 1 • Course status: chapter-one reader only9 sections